The pandemic has completely upended the ways merchants engage their customers. Retail technology has moved to the forefront, as consumers rely more than ever on mobile apps and self-service checkouts to execute their shopping journey.
How should retailers respond to these changing circumstances? Find out in this conversation between technology power couple Sarah-Jayne and Dean Gratton, and experts from Box Technologies—a leader in customer engagement that works with brands such as Sainsbury’s, HSBC, Superdry, and Pizza Hut.
You will discover:
- How self-service technology is being integrated with AI
- Ways retailers can cut equipment servicing costs with machine learning
- What digital signage can do to create an extraordinary customer experience
Available on Apple Podcasts, Spotify, SoundCloud, and iHeartRadio, the Retail Tech Chat is a limited-run podcast focused on the recovery of the retail and hospitality sector. Subscribe now so you don’t miss an episode!
(Note: Box Technologies is a subsidiary of FLYTECH, a Member of the Intel® IoT Solutions Alliance.)